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Spam E-mail: What It Is and How to Protect Yourself

In short: Spam is unsolicited bulk e-mail: advertising, chain letters, fake charity appeals and phishing e-mails that try to steal passwords. Do not forward chain mails, do not click unknown links or attachments, and mark suspicious messages as spam.

Chain e-mail example

Examples of spam

  • “The more people you forward this to, the more money a sick child receives.”
  • “Send this to 15 people or bad luck will follow.”
  • Fake virus warnings.
  • Phishing mails pretending to be your bank, courier or e-mail provider asking for passwords or card details.

Their purpose is to harvest addresses, fill mailboxes with ads or steal personal data. Every time you forward a chain mail you hand your address and everyone else’s to spammers.

What to do against spam

  1. Do not forward chain mails; if you must, put recipients in BCC.
  2. Do not click unknown links or attachments (.zip, .exe, macro-enabled Office files).
  3. Mark messages as spam so your filter learns.
  4. Use unsubscribe links only for companies you trust.
  5. Block specific senders with a blacklist.
  6. Do not publish your e-mail address as plain text on websites.
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Frequently asked questions

What is spam e-mail?

Unsolicited bulk e-mail such as ads, chain letters, fake appeals and phishing.

Why should I not forward chain mails?

They are used to harvest addresses; each forward exposes your and your recipients’ addresses to spammers.

How do I recognise phishing?

Inconsistent sender address, urgent requests, demands for passwords or card details and links that do not point to the real organisation’s domain.

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